Shipping and Returns

SHIPPING

I ship worldwide. All items are sent untracked via New Zealand Airmail.
Flat rate shipping:
NZ $6, AUS $10, Rest of the world $15.

Yay! Free shipping for orders over $100 with the code FREESHIP100

DELIVERY TIMES

North America: 7-12 business days

Europe: 7-12 business days

Australia, New Zealand and Oceania: 2-5 business days

Asia Pacific: 7-12 business days

CUSTOMS AND IMPORT TAXES

Customers are responsible for any customs fees and import taxes that may apply. I'm not responsible for delays due to customs.

RETURNS AND EXCHANGES

At ROI DE FLUTURI we really want you to be super happy with your order. If for any reason you aren’t, please contact us within 7 days of delivery to arrange an exchange or a refund.

Refunds do not include the shipping costs.

Custom or personalised items cannot be returned or exchanged.

CONDITIONS OF RETURN

Customers are responsible for return shipping costs. If the item is not returned in its original condition, the customer is responsible for any loss in value.